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Q: Was there a specific type of card that was affected by Citi’s data breach? How do I know if my brand of card was exposed?
A: The breach doesn’t appear to have affected any one type of card. Some users with a Citi Dividend card have gotten a message about the breach, and others with the same card have gotten no such message. Same with the Citi Forward Visa card, as well as Citi’s other cards. In addition, Citi says that its debit card accounts were not accessed; only credit cards.
The card accounts that were affected composed about 1% of Citi’s total customers, or 360,000 accounts (including accounts that were already closed), and the information that got out was limited to card numbers, names, and contact information. Of course, you don’t want your name and email address in the hands of hackers, but Citi said social security numbers weren’t exposed, and they are issuing new cards to those whose accounts were hacked. That should alleviate your fears a little bit if you were one of the ones whose accounts were hacked.
Although no particular type of card was breached, Citi does seem to know whose information got out. If you haven’t received a card in the mail by now, your account information is probably safe. To find out for sure, log into your Citi online account. If no message pops up warning you about the breach, then you’re not one of the customers whose information was hacked.