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Q: I have a small question for Citi…how can I reach their customer support?
A: If you have a question or concern about any of your Citi credit cards, you can contact Citi Customer Support in several ways. These include using a phone, online contact, or even contact through a social website such as Twitter. You can also send questions through U. S. Mail.
In the case of Citi Customer Support, there are different phone numbers for different departments. You should determine which department you need to contact first, and then look for the phone number, website address, or other information.
For example, if you are having trouble with the Citi website, you would want to contact 1-800-347-4934 to reach the consumer technical assistance department. Business customers would need to contact 1-866-422-3091.
If your credit card is lost or stolen, you would call 1-800-950-5114. You need to do this as soon as possible after discovering the missing card, so you might wish to copy this number and keep it handy.
It’s easy to use a social networking site. For example, for Twitter you go to the Twitter icon or pull up the Twitter site and type in @AskCiti.
There are also different numbers for different Citi credit cards. You will need to determine which number is used for your particular card. Sometimes, the phone number may be written on the back of the card.