How to File a Rental Insurance Claim with American Express

How Do I File a Rental Insurance Claim with American Express?

How Do I File a Rental Insurance Claim with American Express?

THIS PAGE MAY CONTAIN AFFILIATE LINKS. MEANING WE RECEIVE COMMISSIONS FOR PURCHASES MADE THROUGH THOSE LINKS, AT NO COST TO YOU. PLEASE READ OUR DISCLOSURE FOR MORE INFO.

Q: I got into a minor car accident with my rental car today. Luckily, I had insurance through my American Express card. How can I file a claim with this company?

A: There are a couple of options for filing a claim. You can either do it online or by calling American Express’s claims department. To file a claim online, visit this link: https://yourcarrentalclaim.com/amexexternal.

When you select “Start Claim Now,” it will bring you to a page with frequently asked questions and a list of the paperwork you will need. Before you start your claim, locate your car rental agreement and the police report, if one was filed.

If you prefer to call, you can call 24 hours a day at whichever of the following numbers applies to your situation:

Standard Rental Insurance:

Toll-free from the U.S.: 1-800-338-1670
International Collect: 1-440-914-2950

Premium Rental Insurance (if you purchased the extra insurance):

Toll-free from the U.S.: 1-800-326-2078
International Collect: 1-440-914-2950

It will take around 45 days for American Express to reach a decision on your claim, and you may be charged by the rental car company for the damage before the claim goes through. If this happens, you will have to call American Express to dispute the charge. A bit of extra work, but it’s worth it if you don’t have to foot the bill yourself.

The editorial content on this page is not provided by any of the companies mentioned and has not been reviewed, approved or otherwise endorsed by any of these entities. Opinions expressed here are the author's alone.Additionally, the opinions of the commenters are not necessarily the opinions of this site

Leave a comment:


shares