How Can I Book a Flight with Southwest Airlines using my American Express Points? | Credit Shout
Advertiser Discloser

How Can I Book a Flight with Southwest Airlines using my American Express Points?

By Taryn Estrada / February 18, 2021
how to book a southwest airlines flight using your american express rewards

Credit Shout may collect a share of sales or other compensation from the links on this page.

Q: I want to use my American Express points to book a flight with Southwest Airlines. How can I do this?

A: Southwest Airlines uses a slightly different online booking system than other airlines. For this reason, you can’t book a flight with Southwest Airlines online if you want to use American Express Points. However, you can call Southwest Airlines Customer Service at 1-800-435-9792. A customer service representative (CSR) will be able to help you. Simply tell the CSR you are using American Express Points to pay for your flight.

While you cannot complete the booking process online, you can go to and view the available flight times and prices. If you find one that suits your needs, go ahead and write down or print out all the information.

That way, when you talk to the CSR, you can give the information, and won’t have to wait for the CSR to call out flight times. This will save you time. If the flight isn’t available, the CSR will help you find one that is similar to it.

Again, remember to tell the CSR that you are using American Express Points. This will assure you that you are getting the best airline fare using the least amount of points. This way, you will have some points left over to use in other ways.

Looking for a Travel Rewards Credit Card?

If you are looking for a new travel rewards credit card, check out our Guide to Travel Rewards Cards. Find the card that will offer you the most rewards points and the biggest sign-up bonus.  


Leave a comment:

Editorial Discloser: Opinions expressed here are authors alone, not those of any bank, credit card issuer, hotel, airline, or other entity. This content has not been reviewed, approved or otherwise endorsed by any of the entities included within the post.